Connecting to PagerDuty

Connecting to PagerDuty for Data Discovery

PagerDuty + Osano Integration Benefits

  • Osano's AI will pre-classify categories of personal data, making it easy to understand what personal data you store in PagerDuty
  • Save up to dozens of hours by performing User Searches across all your integrations to quickly compile a summary of a user's personal data. Admins will no longer need to log into PagerDuty to manually summarize user's personal data when Data Subject Access Requests are submitted. 

How it works

  • Once Osano is connected to PagerDuty, Osano will read data from PagerDuty api endpoints
  • Then Osano's AI will classify fields

Requirements for Connecting to PagerDuty


In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data. 


 

Support 

  • Support can be contacted within the Osano application Help Center.
    • To access, log into my.osano.com
    • Click the ? (question mark icon) at the top right of the page
  • Or you may contact skye@osano.com

Integration Walkthrough

  • To connect to PagerDuty, log into PagerDuty
  • Now log in to my.osano.com
  • Click the left menu button for Data Discovery
  • Click the + button at the bottom right corner to Add New Provider
  • Select PagerDuty from the dropdown
  • Type a Provider Name (eg. PagerDuty)
  • Click Add Provider
  • Follow the on-screen instructions to grant  Osano the appropriate permissions
  • Osano will sync with PagerDuty and pre-classify categories of personal data
  • Click on PagerDuty to open the connection details
  • Classify any fields our AI was unable to pre-classify

Required Fields

  • Provider Name (e.g. PagerDuty)

How to Uninstall

  • Log in to my.osano.com
  • Click the left menu button for Data Discovery
  • Click the trashcan icon to the right of your PagerDuty connection to delete your connection

Setting up your first connection? Please see below:

https://docs.osano.com/data-discovery-101