Connecting to Freshdesk

Connecting to Freshdesk for Data Discovery

Connecting to Freshdesk


In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data. 


Required Fields

  • API Key
  • API Domain

Instructions for obtaining your Freshdesk API Key

Your API domain will be the following: https://your_domain.freshdesk.com/api/v2/ where your_domain = your actual domain.