Connecting to Freshdesk for Data Discovery
Connecting to Freshdesk
In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data.
- API Key
- API Domain
Instructions for obtaining your Freshdesk API Key.
Your API domain will be the following: https://your_domain.freshdesk.com/api/v2/ where your_domain = your actual domain.