Connecting to Freshservice

Connecting to Freshservice for Data Discovery

Connecting to Freshservice


In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data. 


Required Fields

  • API Key
  • Site Name

Instructions for obtaining your Freshservice API Key

Your Site Name will be the following: https://your_domain.freshservice.com/api/v2/ where your_domain = your actual domain.