Osano for Slack: What Triggers a Notification

Updated 20 days ago

How notifications work

Osano sends two kinds of Slack messages, and they run alongside each other.

The daily digest arrives once a day and summarizes everything currently on your plate, grouped by module. If you have nothing open, no digest is sent.

Real-time notifications fire the moment something changes that involves you.

Both are governed by the notification settings already in your Osano account under Account → Notifications. There is no separate Slack preference model. If you have turned a notification type off in Osano, it will not reach you in Slack either.

Triggers by module

Cookie Consent

What happens	You get a message
A new unclassified item is discovered on one of your configurations	Real-time
A configuration is published or unpublished	Real-time
You have unclassified discoveries or unpublished changes still open	Daily digest

Subject Rights (DSAR)

What happens	You get a message
A new request is submitted	Real-time
A request changes status	Real-time
Identity verification status changes on a request	Real-time
A regulatory or internal deadline is crossed	Real-time
You have requests that are upcoming or overdue	Daily digest

Assessments

What happens	You get a message
An assessment is assigned to you	Real-time
An assessment changes status	Real-time
A question response is submitted or updated	Real-time
An assessment template is published or unpublished	Real-time
You have assessments that are overdue, newly assigned, or awaiting review	Daily digest

Vendor Management

What happens	You get a message
A vendor review changes status	Real-time
A vendor review due date is approaching or has passed	Real-time
A vendor is added or updated	Real-time
You have vendor reviews open or overdue	Daily digest

Data Mapping

What happens	You get a message
Osano detects a failed authentication on a connected source	Real-time
A newly discovered application appears in your data map	Real-time
You have data stores or sources that are failing.	Daily digest

What every message contains

Each notification tells you what changed, what it involves, how urgent it is, and gives you a link straight to the exact view in Osano. Overdue items are flagged red, items due soon amber, and informational items neutral.

Messages carry counts, labels, urgency state, and links only. They never include requester names or email addresses, assessment response content, or vendor-sensitive detail.

Common questions

Can I get notifications in a channel instead of a DM?

No Daily Digests and Real-time notifications are direct messages only.

Can I turn off just one type of notification?

Yes. Use your existing settings under Account → Notifications in Osano. Whatever you change there applies to both email and Slack.

Can I take action from Slack?

Not yet. Slack is an awareness surface today; the platform remains where work gets done.

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