Deleting a Configuration and Removing Osano from Your Site

Updated 4 months ago

If you're no longer using Osano on your site or want to clean up unused configurations, you can remove a Cookie Consent configuration in just a few steps. Deleting a configuration will stop it from loading on your site and remove the associated consent banner and scripts.

When to Use This:

Use the remove feature when:

You've migrated to another consent management platform.
You're decommissioning a website or domain.
You created a test configuration and no longer need it.
You want to clean up unused or outdated configurations for clarity.

How to Delete a Configuration

Navigate to Cookie Consent

Go to Cookie Consent → Configurations in your Osano dashboard.

Locate the Configuration You Want to Delete

Find the configuration you’d like to remove from your site.

Select the Configuration

Place a check in the checkbox next to the configuration name to select it.

Click the “Trash” Button

Click the Trash icon on the right-hand side or at the top of the list to delete the configuration.

Important Notes:

Deleting a configuration is permanent and cannot be undone.
Ensure the configuration is no longer in use on your site before deleting it.
This action only removes the configuration from your Osano dashboard — your site may still be referencing the Osano script in its HTML.

How to Remove the Osano Script from Your Site

In addition to deleting the configuration, you'll also need to remove the Osano script from your site’s code to fully delete the cookie consent banner.

Locate the Osano Script Tag

Open the HTML of your site (usually in the <head> section) and locate a script that looks like this:

<script src="<https://cmp.osano.com/XXXXXXX.js>"></script>

Remove the Script Tag

Delete the entire <script> tag from your site's HTML to prevent Osano from loading.

Publish Your Changes

Be sure to publish or deploy your updated HTML file so the changes take effect on your live site.

By completing both steps—deleting the configuration in your Osano dashboard and removing the Osano.js script from your site—you will fully remove Osano from your website.

Let us know if you need help identifying where the script is embedded or if you'd like confirmation that it's been fully removed. We're happy to help!

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