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DSAR Forms - Localization

Updated 4 months ago

The Localization tab on the Forms Configuration page allows you to preview how your form and emails will display for a typical requester from a given location:

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To open up these previews, hover a location on the map and then click on that location:

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You can navigate between the form preview and previews of other emails the requester might receive by clicking on the preview you want to display in the left-hand navigation panel. Please note that this list will include previews for all the different kinds of rejection emails (as well as the completion email), so a single requester would never see all of these emails in the course of processing their request.

Language Localization

When a requester visits your form, it will be automatically translated into their preferred language based on their browser's language settings.

This language preference will be recorded, and any emails sent to that requester, as well as the default display content of the secure messaging portal, will also be translated. Please note that any messages sent through the secure messaging portal will NOT be translated.

Form and email previews will automatically default to displaying the language preference of a typical requester from that location:

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Please note that the default language selection in the preview is used solely to demonstrate localization for a typical requester from that location.

A requester viewing your form from Russia, with English as the browser language setting, would see the form translated into English. Conversely, a requester in Texas who had their browser language settings set to Russian would see the form translated into Russian.

Supported Languages

The following languages are currently supported for translation:

Afrikaans Albanian Amharic Arabic Armenian Azerbaijani Bengali Bulgarian Catalan Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch English Estonian Farsi Finnish French French (Canada) Georgian German Greek Gujarati Hebrew Hindi Hungarian Icelandic Indonesian Italian Japanese Kazakh Korean Latvian Lithuanian Malay Maltese Marathi Mongolian Norwegian Polish Portuguese Portuguese (Brazil) Punjabi Romanian Russian Serbian Slovak Slovenian Somali Spanish Spanish (Latin America) Swahili Swedish Tagalog Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh

If a requester visits your form and their browser language settings cannot be detected, or they are set to a language not supported, they will see the form in English by default.

Rights Localization

When a requester visits your form, it will, by default, display different request type options based on their identified location.

A requester from the US state of California, for example, will see slightly different request types...

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...than a requester from the US state of Virginia:

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By default, a requester's location is automatically determined by their IP address. Requestors can override their geo-identified location using the Location Selection toggle in the top-right corner.

You can also adjust which request types appear for all requesters, regardless of their available legal rights, on the Request Types tab.

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