Cookie popups are used to let your website visitors know that you use cookies. Beyond this, you may want to reveal each individual cookie you utilize on your site, who owns the cookie, and what that cookie does. These are referred to as "Cookie Disclosures" or "Cookie Notices." Cookie Disclosures provide an extra level of transparency for your end-users, allowing them to understand exactly what they are consenting to and building trust along the way.
Managing Disclosures
In Osano, cookie disclosures can be added/modified from the "Managed" section the "Cookies" tab of a configuration.
In the cookies section, you will see the option to "Disclose" your cookies by checking the "Disclosed" box. When disclosing cookies, provide the following, whenever possible:
- Cookie Name
- Cookie Classification
- Vendor (Provider of Cookie)
- Expiry (How long does the cookie last on a user's device?)
- Purpose/Description (What is the cookie used for?)
- The Description field can be edited by using the caret dropdown button to the left of the cookie name
You must click on the floppy disk icon to save the Disclosure. If you do not, the checkbox will not save, and the items will not appear in the Storage Drawer.
Republish your configuration in order for your end-users to begin seeing cookie disclosures. When your cookies are disclosed, they appear in the storage preferences drawer on your website for users to access.
NOTE: Because it is free-entry text, any Cookie Disclosure information that is entered does not receive the same translation services as the rest of the product. All disclosures will be revealed in the language in which they are written in the Osano admin portal.
Troubleshooting Disclosure Display Issues
Important note: Browser caching may delay these changes for returning visitors for about 24 hours. If you would like to see these changes immediately, you can do so in a private or incognito window.
If you’re still experiencing issues viewing your disclosures, your site’s Content Security Policy (CSP) may be blocking content from disclosure.api.osano.com. See Osano and Content Security Policies for more details.