Freshservice Integration

  • Updated

Connecting to Freshservice


In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data. 


Required Fields

  • API Key
  • Site Name

Instructions for obtaining your Freshservice API Key

Your Site Name will be the following:

https://your_domain.freshservice.com/api/v2/ 

where your_domain = your actual domain.