All Osano administrators can access all billing information, including invoices, at any time via the Osano support portal. You can access this portal by logging into your account on my.osano.com and clicking the Settings cogwheel icon in the top right-hand corner.
From there, click "Billing."
This section includes all your billing information like Billing Contact and Payment Method, as well as invoices and receipts, which can be viewed and downloaded.
You can direct any additional billing inquiries or changes to Osano Support via the "Contact Osano Support" option in the Help Center, accessible by clicking the Question Mark Icon in the Top Right of Osano: