Freshdesk Integration

  • Updated

Connecting to Freshdesk


In order for Osano to discover data stored in your systems, we must connect to those data providers via an API. We require, at minimum, read-only access to establish a connection to these providers. Each provider you connect may require different information. Please see the linked vendor documentation for instructions on where and how to obtain this data. 


Required Fields

  • API Key
  • API Domain

Instructions for obtaining your Freshdesk API Key

Your API domain will be the following: https://your_domain.freshdesk.com/api/v2/ where your_domain = your actual domain.