Does Osano filter bots from accessing the Cookie Consent Manager?
A: Yes and no. Osano's Cookie Consent Manager does implement bot filtering to a certain extent.
You might wonder why we don't filter out all bot requests at the firewall. The answer lies in the balance between effectiveness and caution. While we do employ basic bot filtering capabilities provided by AWS WAF, our approach is intentionally hands-off. This is because:
a.) Overzealous filtering could occasionally prevent legitimate end-users from receiving consent prompts, potentially hindering our customers' compliance efforts.
b.) Aggressive filtering might negatively impact a customer's site traffic.
We recommend that customers proactively filter out bot requests before the osano.js script is loaded. This approach helps ensure that genuine users receive the necessary consent prompts without unnecessary disruptions to site traffic.